Frequently Asked Questions

Hybrid Herbs is an independent, family-run UK business specialising in functional mushrooms, traditional botanicals and natural products. We've been working with mushrooms and herbs since 2010 and ship across the UK and worldwide.

Yes. Hybrid Herbs is a vegan company and our products are suitable for vegans.

Ingredients, suggested use and relevant specifications are shown on each product page. Our Education section also contains more detailed guides to many of our mushrooms and botanicals.

Many products in our range are certified organic. Organic status is clearly shown on the relevant product page and packaging.

Mushrooms, herbs and botanicals are natural ingredients, so subtle differences in colour, flavour, aroma or texture can occur between batches.

We aim to prepare and dispatch orders as quickly as possible, usually same day if ordered by 4.30pm and stock is sufficient.

Yes. We currently offer FREE UK delivery on orders over £30 with tracked service within 1-2 day delivery.

Yes. We ship to most countries worldwide, with tracked, fast international delivery available from £9.99. Available options are shown at checkout.

Yes, all orders will be sent with tracking emailed to you.

Contact us with your order details and photographs of the item and packaging and we'll help with the appropriate next step.

Yes, subject to our current Returns Policy. Please visit our Returns Policy page for full eligibility and timeframe information.

Yes. We work with selected retailers and businesses. Contact us with information about your business and the products you're interested in.